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Email Marketing KPIs To Focus On!!

  • Writer: Karthik Krishna
    Karthik Krishna
  • Dec 2, 2021
  • 5 min read

Updated: Feb 17, 2022

Email marketing is an especiallyeffective marketing channel because you can customize your emails based on your client persona.


There are a lot of articles available online and experts available to tell you how to write a sales email, a marketing mail, a promotional mail, or a newsletter, and which tool to use to send these emails.


But as a marketer, is it just about sending the emails? Optimizing the subject lines? Making it mobile responsive? Is that everything you need?

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In an age where data-driven marketing is more important than ever, you need to know what data to track for your emails. Measuring the performance of your campaigns is crucial to your success.


Why Are These Email Metrics Important For Marketing?


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For every mail marketing campaign, there's a thing to be achieved. You set up your campaigns based on your ambitions — to know if you achieved your aims or not, you need to know which criteria to measure. Measuring the right criteria helps you identify any areas for enhancement in your campaigns so that your future campaigns will perform indeed better than your current ones.


There are plenty of criteria to track around your email campaigns. Tracking the right KPIs will give you better strategies and a better understanding of the client persona.


In this guide, I’ll show the 11 most important email marketing criteria to measure. Some of these criteria have to be tracked daily, some weekly, and some will depend on your campaigns.


These are 11 important email marketing criteria that every marketer should measure


  • Open rate

  • Click-through rate (CTR)

  • Bounce rate

  • Unsubscribe rate

  • List growth rate

  • Spam score

  • Forwarding rate

  • Engagement over time

  • Deviceopenrate

  • Conversion rate

  • Overall ROI


1. Open Rate


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This is the first metric you want to track and the first degree of engagement with the client. As the name suggests, this metric tells you what chance your subscribers opened your mail. Your subject lines are crucial to increasing your open rate.


The average open rate across different markets is22.8. Another important KPI to measure is total opens vs. unique opens. This will tell you how many users went back and opened your emails further than formerly.


2. Click-Through Rate (CTR)


Unique clicks vs. unique open rate show you how numerous individual users clicked on the content in your email vs. how numerous individual users opened your mail. The average CTR is3.5..an image, or a video relevant to your content can help increase your CTR.


Unique clicks vs. unique open rate show you how numerous individual users clicked on the content in your email vs. how numerous individual users opened your mail. The average CTR is3.5.


3. Bounce Rate


This metric shows you the number of emails that aren't delivered to your subscribers' inboxes. There are two types of bounces


Soft bounces happen if the user’s inbox is full or their server has an issue.

Hard bounces mean that the receiver’s email address is invalid

Monitoring your mail list and removing the email addresses that bounce constantly can help you keep your bounce rate low. Bounces can negatively impact your mail deliverability. Track your deliverability ( delivery rate) to see how numerous emails reach the inbox of your clients.


4. Unsubscribe Rate


The chance of your users who unsubscribe from your mail list is your unsubscribe rate. The average unsubscribe rate is0.122. It’s important to keep track of this metric on a regular basis.


Still, you might want to reevaluate who you’re sending emails to and the content of those emails If your unsubscribe rate is high. You should also track subscribers vs. unsubscribers, which tells you how your list growth compares to your unsubscribes.


5. List Growth Rate


Your list growth rate shows you how important your mail list has grown over a certain period of time, like a week or a month.


To grow your mail list, you can offer a downloadable ebook or offer promotions and discounts in exchange for subscribing.


Also keep track of your unengaged subscribers, the users who are on your list but no way respond or indeed open your emails. Keeping them on your list can harm your delivery rates. When you track your list growth rate, remove unengaged users from your mail list.


6. Spam Score


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Every marketer should know their mail spam score. Numerous tools are available to tell you your spam score based on the copy of your emails, the number of links, type of links, and trigger words. The higher your spam score, the more likely it's that your email lands in the spam folder.


Your spam rate or complaint rate tells you how numerous people have marked your emails as spam or junk. This happens substantially because your emails aren't relevant to them or they feel that your emails are too sales-y. To reduce your spam rate, make it a habit to check the spam score of your content before you dispatch an email.


7. ForwardingRate


Your forwarding rate is also called the mail sharing rate. This shows how numerous people further your emails. When someone forwards your mail, it means that you’re reaching new followership. Try including a share button or social icons at the bottom of your emails to make it easy for people to partake if they like the mail.


You can also track how numerous users click on the share button or the social icons to partake in your emails. By tracking which emails get the most shares, you can figure out what content your followership finds the most engaging (and shareable).


8. Engagement Over Time


Your open time tells you when clients tend to open your emails. When you track that metric alongside your engagement rates tells you what time and day you should dispatch your emails for maximum engagement. Utmost marketers don’t have this metric on their list to track.


To know what your clients anticipate from your emails (and when), tracking this metric is important. Every followership is different, so it’s important to know when your followership engages with your content — not a generic best send time.


9. Device Open Rate


Still, it’s inversely important to track which bias (mobile, tablet, If knowing how numerous people have opened your emails is important. For illustration, if you see that utmost of your subscriber's open email via mobile, you need to make sure that your emails are optimized for mobile.


You should also keep an eye on the email clients that your subscribers use and the open rate for each email customer. Tracking this metric helps you design optimized mail templates. Gmail tops the list as the email customer with the most opens.


10. Conversion Rate


Marketers frequently confuse transformations with purchases. Every email campaign has an aim, like clicking through to read a blog, subscribing up, filling out a form, or buying an item. Your conversion rate is the chance of people who receive your mail and complete the ideal of the crusade.


To boost your conversion rates, your mail content and calls-to-action should be nearly aligned to your aim. This metric shows how effective and successful your email campaigns are.


11. Overall ROI


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The final important mail marketing metric to track is your return on investment (ROI). Email may not bear as much spending as social media or display advertisements, but every mail campaign has some investment, like the tools you use to dispatch email and maintain your mail list and the time and resources you put into each campaign.


Your ROI tells you how cost-effective your mail marketing campaigns are. This is further of a deals-driven metric and is only valid if your ideal is to vend. Tracking this metric will help you see which campaigns are most effective, and how your mail marketing ROI compares to other marketing channels. Email marketing frequently has the loftiest ROI compared to other mediums.


Interested?


Email marketing is an especially effective marketing channel because you can customize your emails based on your client persona. Acquire, engage and convert target audiences across domains. Get in touch to know how we can boost your ROIs.

 
 
 

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