Why Accountability in Marketing Leads To Better Insights?
- Karthik Krishna
- Jan 12, 2021
- 5 min read

For years, many businesses have operated on a rather modified version of “business as usual.” CMOs may are demanding data to prove the success of campaigns, but a critical aspect of this data collection was often overlooked. Most marketers would use an equivalent tried-and-true framework for every strategy and make some moderate tweaks to suit the format and audience of the platform.
When they collected data from the campaigns, it had been often tied to revenue to spotlight the simplest performing campaigns. It wasn’t common to use data to point out where improvements might be made. Although data might be used to help improve ROI and better allocate their budget, market conditions didn’t make that capability a priority.
Due to the present state of the market, business leaders in many industries got to start at situation and re-evaluate how they market products. Consumer attitudes are disrupted, certain sales channels have bogged down , and customer behavior is changing as a result. Marketers are being asked to seem beyond the revenue numbers – subsequently, they have to believe ways to enhance their campaigns to succeed in new opportunities.
This will inaugurate a replacement era of accountability and data-driven deciding . Marketers got to be comfortable being wrong so as to barge at an accelerated rate. As Amazon founder, Jeff Bezos, notes, “Being wrong will hurt you, but being slow will kill you.” Let’s check out how accountability can benefit your organization by allowing your teams to become more agile in turbulent times.
What is Accountability in Marketing?
Accountability in marketing describes using data in a way to monitor and communicate a campaign’s performance. It'll help your team get to rock bottom of a problem, then help improve innovative campaigns and marketing frameworks by quantifying their success. However, one among the foremost important parts of accountability is ensuring these decisions and outcomes are often understood by every member of the marketing team also as leadership.
It allows marketers to link certain aspects of their campaigns to a selected degree of growth, encouraging innovation and experimentation. This is often crucial to finding the simplest path forward after serious disruptions within the world of business, including the COVID-19 crisis, rising privacy concerns, and social unrest.
Why Accountability Helps Marketers
With a whirlwind of changes within the business and consumer world, marketers are struggling to seek out their footing. The answer is to begin using data as a way to break down what ideas are working, and which aren’t driving results. While it'd be difficult for a marketer to possess their idea picked apart and quantified, the choice is way worse. Without accountability, people’s opinions and preconceived notions rule. That’s not a scientific, data-driven thanks to conduct business – and playing the blame game or writing off certain channels on instinct alone can have a negative impact on not only morale, but your bottom line.
All business leaders need accountability to attribute their gains or losses to certain markets, channels, or messages. it'll help them determine when and why campaigns are performing during a certain way, and illuminate the simplest path forward. They have all the info they will get to spot shortcomings in their strategy to avoid writing off entire channels or markets as lost opportunities.
4 Tips for Encouraging Accountability in Marketing
Clearly, a culture of accountability for both campaigns and personnel is vital . But unfortunately, teams may respond negatively to a shift in culture. Let’s take a better check out the steps required to foster an environment of accountability.
1. Find Your Vision
Determine what proportion time and money your team can risk, what a win seems like , and therefore the threshold that defines a shortcoming. Keep in mind mind that you simply won’t hit a “win” directly . Consider it just like the North Star - it’s a vision which will assist you track and measure different facets of your campaign’s performance. It’s not an all or nothing endeavor.
2. Start Small
As the year progresses, it’s increasingly difficult to be confident that an investment will end up well. For that reason, marketers should begin their campaigns by lightly dipping their toes into the water and pay close attention to the feedback. While this may hamper campaign planning, it'll assist you ensure your messaging stays right target.
3. Accept Failure
Failure provides an incredible opportunity to find out . But if you can’t drill down and find out how a campaign went wrong, there’s nothing to be learned – it’s a complete loss. Make certain your team knows that failure is an element of the strategy, which it should be used as a recommendation to assist optimize your campaigns, not as an indicator of incompetence. However, if a replacement campaign idea turns up unsatisfactory results again and again, it’s time to maneuver on.
4. Know When to Scale
It’s hard to inform when an experimental campaign is at its peak since they're suffering from numerous externalities. It’s almost like having a hot issue in your portfolio: If you hold on and still optimize, you'll make extra money . But, if you set the campaign out there today, you'll start making money today and avoid uncertainties within the future. Thankfully, platforms with predictive analytics capabilities can provide a sort of guidance until your team gets a far better pity when campaigns are considered optimized.
Taking these steps to guide a replacement culture of accountability should help your team feel more confident once they take risks. However, don’t forget to make sure you've got the measurement and analytical capabilities to know exactly where a campaign fell short – whether it had been the audience , the advertising media, or alittle gaffe within the messaging. Your accountability strategy could easily backfire into baseless accusations if you’re unable to pinpoint what went wrong. For that reason, stand back from aggregate marketing measurement, and invest in platforms that provide granular data insights.
Final Thoughts
The old saying goes, “Never let an honest crisis attend waste.” Marketers and savvy businesses have known that a crisis are often a chance in disguise. This is often because large disruptions and rapidly changing environments create a scenario where it’s easy to urge permission to experiment with existing, rapidly aging frameworks.
With uncertainty among businesses and consumers starting to increase, it’s tough to form heads or tails of your future marketing strategy together with your existing, legacy solutions. Instead, marketers got to look for new ways to live , evaluate, and manage their marketing performance. The time is now to form your first steps toward change – otherwise, you'll risk falling behind.
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