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Why E-Commerce Stores Need Digital Marketing?

  • Writer: Karthik Krishna
    Karthik Krishna
  • Oct 17, 2021
  • 13 min read

Updated: Nov 15, 2021

At one point online marketing was just a replacement and different way to market. It opened an unexplored sort of media on which to peddle goods and services. But within the past few years, the importance of digital marketing has become something else.

It’s become an integral part of what a business is to its customers.


It’s not enough to own an internet site or run some un-focused Ads campaign. Don’t have integrated digital marketing strategies working for your business? Time is functioning against you due to it.


As the Internet becomes entwined with everything we do, the importance of digital marketing is becoming crystal clear.


Let’s take a glance at why your business needs digital marketing to grow and thrive.


Importance of Digital Marketing


1. Reaches People Where They Spend Their Time & Money


In 2019, the typical Internet user has a minimum of 7 social media accounts. That’s up from 3 just 5 years ago.


97% people adults under 65 are on social media at least once a month. The overwhelming majority are on it each day. Social media is strongly preferred as a way of customer care.


Although as many as 89% of customer messages are ignored by businesses.


22% of the global population is on Facebook. 62% of individuals within the US are there. 76% of Facebook users and 51% of Instagram users are on it each day.



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30% of individuals on social media mention a selected brand when relating milestones in their lives. generation X is slightly more likely to interact with a brand on social media than millennials.


The trend straight away is that the average person spends over 2 hours each day on social media. Teenagers average 9 hours.


Social media is integrated into everything they are doing from school, to work, to entertainment, to hanging out with friends.


Social Media is where people are. But do people buy things there?


One of the highest 10 reasons people say they’re on social media is to shop for products advertised to them. They spend around 37% of their social media time interacting with branded content.


57% of Millennials say that social media has made the ads they see more relevant to them. 48% of individuals say they made their last online purchase as the direct results of a Facebook ad.


But only 45% of marketers think their social media efforts are paying off. There are definitely some winners and losers on social media. Just having a profile and sharing some content once in a while isn’t enough. you need a social media marketing strategy.

When you understand the way to maximize your ROI in social media advertising, you win big.


Social media marketing and advertising are only a chunk of digital marketing. But it’s a really important one. Throughout this article, we’ll check out many sorts of online marketing methods. this may show the importance of digital marketing to your business.


2. Levels the Playing Field for small and budding Business


You’ve seen it happen before. a large company like Walmart comes to town and wipes out 100’s of local specialty shops. Starbucks rolls in and mom and pop coffee and bagel shops shut down.


We’ve seen the web equivalent of this with Amazon. It’s hard to compete with the name recognition or the millions that they put into marketing and reputation management.


That’s where the importance of digital marketing shines as a beacon of hope for little businesses. It’s an equivalent for brick & mortar, e-commerce, and private brands alike. Digital marketing actually allows smaller businesses the power to carry a top-ranking position, sort of a client we helped outrank Amazon and Lowe’s using our AdWords services.


Digital marketing allows small businesses to compete with a way smaller advertising budget. When managed effectively, it gives them laser-focused control over where and how they spend their money. once you have this type of control and also the data to support decisions, you create smarter ones.


Continue to explore the advantages and importance of digital marketing. Just how it levels the playing field becomes increasingly clear.


3. More Targeted


When you run a magazine ad, for instance, you actually do some targeting. you recognize if your audience reads that publication. you've got some control over placement and size. You control the message within certain publisher guidelines.


That ad may reach 1 million-plus readers.


But what percent of this million is really your target? a specific fashion magazine may need a demographic 59% female ages 35-55. they'll have some college education. And you recognize they’re curious about the sort of fashion depicted within the magazine. But that’s a large demographic.


One of the gifts that digital marketing has given us is the ability to dissect huge demographics. Whittle them down into very targeted groups to get super-focused on a particular kind of person.

Who’s that person? It’s the person most likely to purchase what you sell.


When you do targeting at this level, you create an advertisement that’s highly relevant to your target market. Because it’s so relevant, it connects on a league that more general advertising can’t. This connection gives it the power to influence decisions. you are doing it without annoying traditional advertising techniques. You’re not showing a similar ad thousands of times over a month’s period. Or interrupting someone’s program over and over.


So, what kind of targeting is feasible with digital marketing? You’ll probably be surprised.


Let’s check out search advertising as an example. that has AdWords. during this sort of digital marketing, you target people doing searches in Google. Search results now account for about 64% of website traffic across the web .


For businesses who’ve put strong target on SEO (search engine optimization) as much as 80% of traffic arrives from search results.


Search advertising, aka PPC (pay per click) allows you to position yourself near the highest of searches. That’s albeit that’s not where your website would organically appear.


With search advertising, you'll target people with a really specific:


Challenge

Goal

Profession

Education level

Buying behavior

And more

Do this by bidding on search queries that represent these specific targets. Build ads and landing pages around them to convert that traffic.


Social media advertising similarly allows you to narrow your audience Use the info they’ve collected about their users. Tell Facebook, for instance , to only show your ad to people with a really specific recent behavior, interest, location or other identifier.


You don’t spend thousands on one ad. And you'll run ads indefinitely. So you'll easily modify that ad to connect with different groups of individuals . You don’t have this level of control over who sees your ad with the other type of marketing.


4. Are often Hyper-Personalized


We’ve barely begun to debate the importance of digital marketing with regard to targeting. With email marketing, one more important a part of digital marketing, you'll target almost right down to the individual level.


We call this “segmentation“. In some cases, you really can get to the individual level. Marketers call this “personalization“. 72% of consumers prefer that companies use email to speak with them. this provides people a way of control that creates them more comfortable signing up for your emails and buying from you. If they don’t like what you send them, they will just unsubscribe. But once you send them content that's highly relevant, they remain on your list and continue to buy again and again. you'll see where within the importance of digital marketing lies during a repeat lifetime customer. There are basic programs which will allow you to feature a person’s name or certain information automatically to an email. But we’re talking about a way more advanced approach that’s proven its ability to generate results for our clients, just like the improvements within the chart below. That’s email segmentation, automation, and personalization. With segmentation, you’re collecting data about each email subscriber. you employ this data to sub-divide your list based upon certain traits or behaviors identified through analytics. Once, divided, send each segment content that's most relevant to that segment. If it isn’t relevant, you don’t send it to them. And if you'll make small changes to a bit of content make to it more relevant to a special segment, you are doing it to reach more people. Automation allows you to send that content at the optimal time to get the required result. It takes the repetitiveness out of the method . You learn what this optimal time is through your data collection process. this time may be immediately. it's going to be a particular time of day. it's going to be sending a particular message before another one. Finally, you've got personalization. You recognize a private on an individual level. you're ready to recommend the simplest products to them because you recognize their purchase history. You recognize that they just visited your website and abandoned their cart. You ask them by name. They feel that you simply respect their individuality. While these are 3 different things, once they work together they get results.

The Power of Segmentation, Automation & Personalization

According to MailChimp‘s extensive data, subscribers are 14% more likely to open emails that are segmented. They’re 101% more likely to click a call to action within the email. Segmentation reduces bounce rates by 5%. That’s a great deal in email marketing. It reduces unsubscription rate by around 10%.


But what about sales and revenues? Segmentation seems like tons of labor . Does it have an ROI to justify it?


Aberdeen Research Firm found that conversion rates increase by 10% with segmentation. But not only are conversion rates higher. People receiving segmented emails spend more. Marketers saw a 760% increase in revenues because of segmentation.


Businesses who use automation to send these emails at the optimal time on the average increase their conversion rates by 50%. Automated emails are 70% more likely to urge opened and have 50% higher click-through rates.


A study found that companies who use automation are 133% more likely to send highly relevant content. during a typical email campaign, 75% of revenues are drawn from the segmented portion of the campaign. the remainder comes from general emails.


It’s this relevance that gets these sorts of results and further proves the importance of digital marketing to a business. 81% of individuals who get an email that’s personalized supported past purchases buy again.


But segmentation and automation aren’t something that just any small business can do on their own. These do take an investment in advanced tools that take tons of the monotonous, repetitive and time-consuming work out of the method .


These programs are essential for running effective segmentation. But they’re often cost-prohibitive for alittle business. this is often yet another advantage of working with a digital marketing company. It can carry the prices while allowing you to profit from these state-of-the-art technologies.


Increasingly, businesses that succeed are using segmentation, automation, and personalization to try to to so.


5. More Advanced Analytics


What do you really know about how a TV ad performed? you'll determine best times for the ad to air and best frequency if you are doing some testing. you would possibly create attention group to drill down on the info . But generally, you simply know its reach consistent with the agency and whether it increased buzz, sales, or met an identical marketing goal.


Now, let’s check out the importance of digital marketing as compared .


With digital marketing you recognize the following about your ads and users:


Whether they actually saw it. With TV ads, you don’t even know that much. they might have been within the kitchen or had the TV on mute.

If they interacted with it

If they liked it

If they lingered on it

If they shared it with a friend

If it prompted another action

If it led to a purchase down the road (this is vital when deciding the way to best spend money)

You also learn far more about the people interacting with that ad:


Who’s most curious about your ads

What are they like

What makes them more likely to require an action

Who is easiest to convert

Who spends more

What do they are doing online

What terms do they use to seek out you online

Which websites do they visit that lead them to yours

All of this is often pretty easy to trace with free analytics software like Google Analytics. otherwise you can gain even more insight with paid tools. Use what you learn to chop costs where you aren’t seeing a return on investment. Increase spend and efforts where you get the simplest results.


Continue to streamline your campaigns to optimize your results.


You may still plan to distribute some money for traditional marketing. Many businesses wish to have a mixture in their marketing plan. in this case, the importance of digital marketing is how much you study who your customers are that carries over to other marketing methods.


6. Easy to Scale & Adapt

As with any marketing, there’s initial investment required to urge traffic flowing. But the importance of digital marketing to small businesses becomes very clear once you see how easy it's to scale and adapt as your business grows.


For example, with social media campaigns, display ads and search ads you'll choose a daily budget. you recognize exactly what proportion that campaign will cost you.


Now you start to ascertain amazing results. You don’t need to go in and renegotiate a billboard spot to stay the ad running. Your ad continues uninterrupted. As you still convert that traffic, you only increase your daily spend and revenues with it.


If you bought a huge order in from a customer and wish to reduce to avoid getting backlogged, it’s even as easy to try to to that.


If something isn’t working in your marketing, you don’t need to await the ad contract to run out. You don’t need to start from scratch.


You’ve got the facility . Just make that tiny change and re-launch the ad.


The importance of digital marketing lies within the indisputable fact that you'll get instant results. Analyze data and make changes fast to scale back wasted ad spend and lost revenues.


This leads us to only how cost-effective digital marketing is for alittle business.


7. Best ROI


Email marketing has the very best ROI of any marketing method…period. It can get a whopping 3800% return. That’s $38 in revenue for each $1 you spend. About 20% of companies are seeing an ROI of $70 to $1 spent.



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Email marketing may be a conversion machine. But you are doing need how to create your email list with quality subscribers. Then deliver highly relevant content to a subscriber’s inbox.


This is most frequently accomplished through a mixture of social media marketing and content marketing. But these marketing methods have a powerful ROI of their own.


Content marketing can generate 3X the leads for about 62% but traditional marketing. Of course, once we say “lead” we’re not just talking about website traffic. These are people that are very likely to shop for your product and become loyal customers as you nurture that relationship.


Social media’s ROI are often indirect sometimes . But a Forbes study found that companies using social media outsell 78% of companies who don’t use social media. IBM found that a lead that comes in through social media is 7X more likely to become a paying customer. More likely to convert also means you’re spending less money trying to convert people that will never become paying customers.


As alittle business, cost-effectiveness is your ultimate priority. you've got to be ready to stretch those dollars as you grow your business. Every dollar you spend matters. you would like to understand it’s getting to provide you an ROI.


That’s the importance of digital marketing to small business.


8. Aligns with How People Today Shop

88% of individuals consider online reviews a crucial a part of the buying decision.



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23% of individuals visit your business after reading an honest review.



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The average American spends over 24 hours every week online. For millennials and gen Z, 10 hours each day is the norm. This includes Internet time at work and faculty .


47% of millennials and generation X don’t watch traditional TV. And 22 million people had canceled their cable by the top of last year. Magazine and newspaper sales still decline at a rate of about 16% a year.


But on the opposite side of this, over 1 trillion online searches are performed annually . Google holds the monster share with 3.5 billion of those queries. 8 billion videos are watched on Facebook every day , most of them from businesses.


Indeed, most consumers now tend to seem for products, services or anything they need online. Most of them also are impatient and won’t transcend the primary 5 pages of the search results. So, you shouldn’t stop with just having a web presence. you've got to be before your competitors. this is often how SEO works for your business. If your website is well optimized, then it'll easily be discovered by users whenever they search a keyword relevant to your brand.


From restaurants to doctors to bookkeeping software to commodities, the fashionable sales process starts online.


Whether it’s something a lover shared on social media, the results of an enquiry query, or an email newsletter that they received in their inbox, it all starts here. The more integrated your business is with the customer’s online experience, the foremost easily you grow your business.


You need a web presence to be relevant to the overwhelming majority of consumers . The importance of digital marketing is that it gives you that presence.


9. How People Prefer that companies Reach Them

People are uninterested in traditional advertising. They learned that they need a choice. 20% of 16 to 34 year olds use a billboard blocker online. Overwhelmingly, people flee websites that crop up annoying invites and ads once they first land on the page.


They’re choosing to consume media that doesn’t force them to take a seat through commercials.


It seems cliche. But people want respect. they need someone to supply them with information that helps them make informed decisions. they need to shop for from brands that value what they value. they need you to be a part of their conversations.


The importance of digital marketing is that it allows you to plug to people in ways in which show you respect them and value them as the citizenry .


10. Integrate Marketing with Mobile Technology

According to research by IBM, mobile transactions are increasing at a lightning-fast speed of 35% year over year. But it’s not just the particular buying and selling happening on mobile.


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People are increasingly using their mobile phones as a sort of augmented reality layered over a business. They’re watching reviews and merchandise information while in your store. they'll be ordering online or communicating with customer care on the way . A selfie they absorb your store becomes a promotional opportunity for you. they'll write a review for you before they even leave your office. Integrate the mobile experience with the physical experience. As you do, the higher your business will cash in of those opportunities. Send an aware of let someone to allow them to know something they were curious about is on sale as they walk down that aisle. Use physical store behavior as tracked by their phone (with permission, of course). With it, send more relevant offers. Invite someone to go to the shop when geo-location shows that they’re within the area.

The Importance of Digital Marketing for Your Business

It’s clear. Businesses within the modern economy need digital marketing to compete. Online is where the purchasers are. It’s where they like that you simply reach them. Online is where the fashionable buying process begins. You get the importance of digital marketing. But that doesn’t make it easy to implement strategies that get you the ROI you’re searching for.


Interested?


Designate has consistently increased conversion rates for its clients by engaging the most sophisticated metrics and tools to acquire, engage, and convert target audiences across domains. Get in touch to know how we can boost your ROIs.




 
 
 

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